All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting
our Customer Service department or clicking the “My Account” button in the top-right hand corner of our web page.
Please save all packaging and accessories for any item that is returned to Nettech. All original equipment, components, manuals,
cables, documents and packaging must be returned with your item in order for Nettech to process your RMA. An item
returned for a replacement may be repaired or replaced at Nettech’s discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item. Physically damaged items cannot be returned.
Standard Nettech Corp Return Policy and Warranty
Products sold by Nettech are covered by our Standard Return Policy, unless otherwise indicated. Merchandise under our Standard Return Policy may be returned within 30 days of the original invoice date for a refund, or within 120 Days of the original invoice date for a replacement. All returns require an RMA (Return Merchandise Authorization) number.
Many manufacturers offer additional factory coverage; you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.
ADDITIONAL RMA TERMS
Physical Damage Policy
Physically damaged items cannot be returned to Nettech, Corp.
Physical damage includes (but is not limited to) improper handling and any other type of damage sustained by irregular use.
If you return any physically damaged item to Nettech, the item will be returned to you at your expense.
Out-of-Stock (Back-Order) Items
Sometimes items are returned to Nettech after the product has been discontinued. You will be notified via email with two options: either Nettech can send you a comparable replacement item, or a refund of the current market value of the product will be issued. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued.